Unless you’ve been out of touch, you’ve probably read the recent articles regarding Wells Fargo’s recent activity of illegally and silently creating over 2 million credit card and deposit accounts against unwitting Wells Fargo customers! If that’s not enough, Wells Fargo then rewards its executive for this illegal behavior with a $125 million golden parachute on departure. If not, let’s explore.
Wait.. What happened?
To catch you up… Wells Fargo’s Community Banking division, the division which currently is (until the end of 2016) headed up by Carrie Tolstedt, had instituted sales quotas on credit card and bank accounts. This mean that the sales teams had to sell and open a specific number of accounts each day, week or month. These quotas lead to 2 million accounts being illegally and silently opened against people who had no knowledge of the card’s or account’s existence. Effectively, this is identity theft, right within the bank where you do business (assuming you bank at Wells Fargo).
This fraud was uncovered recently by the Office of the Comptroller of the Currency and the city and county of Los Angeles. Unfortunately, this illegal activity by this well known and respected bank is now putting that bank under fire, scrutiny and loss of trust. While that scrutiny is now a problem for Wells Fargo reputationally, the bigger problem is that these execs (who are clearly not executive material) end up walking away with millions of dollars in their pockets as rewards for wrongdoing.
This is the #1 problem with executives and executive compensation in America. Executives can now create and engage in illegal schemes, see them through to execution, then walk away as if nothing happened with huge piles of ill-gotten money. Though, I’m quite sure this problem extends to all parts of the world in all executive roles. It’s just that in America, white collar crime like this gets away with a slap on the wrist, millions of dollars in compensation and a shiny new executive job at another corporation. I wouldn’t be surprised to see Carrie Tolstedt named CEO at a new company.
What happened to real law enforcement?
It seems that law enforcement is only needed if, as a person, you rip off $500-1000, run a stop sign, have a rear tail light out or speed. As a corporate executive, you get a pass. Unfortunately too, Wells Fargo is a huge bank which underpins a huge portion of the economy. While I fully agree that this bank and all of its executives should be brought up on major and serious charges of fraud with each and every executive held accountable, it likely won’t happen. If this bank is “taken down” by the feds in rightful retaliation over this level of fraud, the economy will tank.
It’s a catch-22 situation. The government knows that if they even begin to touch Wells Fargo in any legal action, the economy will take a huge nosedive. Seriously, taking down a bank as big as Wells Fargo will have such far reaching ramifications across the globe. It could probably even spark a global financial meltdown. This is the reason AIG wasn’t taken down (or allowed to die) for its role in the housing bust and, instead, was actually bailed out by the government.
For this reason, the Consumer Financial Protection Bureau (CFPB) has instead only lightly fined Wells Fargo $185 million (only slightly more than the $125 million payday that Carrie Tolstedt walks away with) and is mostly chump change to a company like Wells Fargo. Though, the CFPB claims Wells Fargo’s $185 million is the largest fine it has ever levied. That may be the case, but it really is chump change to this bank. The “largest fine” statement is also just posturing for public approval. If you want to impose a truly large fine, impose a fine that makes a bank like Wells Fargo think twice about doing something like this again, like $1 billion. Worse, Wells Fargo likely won’t even have to pay the whole $185 million. Wells Fargo’s lawyers are likely to appeal and get it reduced (in a closed door agreement) to like $25 million (or less).
Let’s consider that the government bailed out Wells Fargo not that long ago with $25-36 billion in cash that Wells Fargo didn’t really need. So, it’s not like $185 million will even make a dent in the books at Wells Fargo. Wells Fargo likely made more than $185 million in interest alone holding onto those billions in federal aid, so this is basically the government slapping Wells Fargo on the wrist and taking back only the tiniest bit of money that Wells Fargo made off of holding onto that bailout money. Not to mention how that bailout money was even used… let’s just say, it was used less for bailing anything out than for advancing Wells Fargo’s business plan.
This is the reason the feds won’t touch banks when they run afoul with illegal and fraudulent activities. If Carrie Tolstedt and John G. Stumpf (CEO) see the inside of a courtroom over this issue either personally or as part of a Wells Fargo lawsuit, I’d be totally surprised.
Disavowing Knowledge and Placing Blame
John G. Stumpf has now firmly placed the blame on his staff for this activity. He is now attempting to disavow any knowledge of this scam. I call bullshit on that. You’re the CEO, if you don’t know what your direct reporting staff are doing with their teams, then you shouldn’t be a CEO. Sales goals are not set by the sales staff. Sales goals are set by the management team full well knowing what those sales goals might lead staff to do to make those sales numbers. When sales goals are too aggressive or too unreasonable or outright stupid, then corners are cut to make the numbers. And, that’s exactly what happened… corners were cut.
If a handful of accounts were created by one or two people, then you might be able to disavow this activity as rogue sales staff. But, since 2 million of these accounts were created by apparently 5,300 now-fired staff (more than a handful of people), there is no way that either Carrie or John can claim no knowledge of this activity or claim rogue staff. They may have even condoned the activities.
This is not only an illegal use of the bank itself, but it’s also an accounting scandal in and of itself. It means that Wells Fargo illegally reported earnings on accounts that shouldn’t have existed knowing that they shouldn’t have existed (hello KPMG). So, not only is the creation of the accounts a problem, it also means that Wells Fargo’s books now need to be 100% audited for any other illicit reporting activities. If this was knowingly going on directly under Wells Fargo’s executives’ noses (and KPMG’s noses), what else did they condone? This means restated earnings. Someone needs to crack those books open and now.
Eliminating Quotas by the end of 2016?
Seriously, Wells Fargo you were just called on the carpet for illegal activity, yet you are not stopping these sales quotas immediately? I mean, as in today? Wells Fargo has stated they will stop them at the end of 2016 coincidentally when Carrie Tolstedt walks away with her $125 million golden parachute.
Why wait an extra 3 months to cancel that sales quota activity? Why keep Tolstedt on board and reward her all the while keeping these quotas in effect? It’s what got you into trouble in the first place. If the sales team members were told to create fake accounts under real people’s names, what else might they be doing under these sales quotas? No, these quotas need to stop today, not in 3 months.
What are we teaching our children?
Here we have a well respected organization (or so we thought) … a bank … that is supposed to handle our money efficiently and we find a scam under the hood. That the money they have made off of that scam is diverted by the millions into executive salaries and compensation. This teaches our children that so long as we attend an Ivy League school, complete with a graduate degree in business and get a C-level executive job, we can line our pockets with cash no matter what illegal activities we perform against the public. And, we get away scott-free and never see the inside of a courtroom.
This is the whole reason executive compensation must be revisited and must also become regulated by the government, not by the corporation. If you make it to C-Level executive, then your position should be accountable exclusively to the government. Unfortunately, this goes against the tenets of private enterprise. But hey, I think it’s abundantly clear that there is no such thing as corporate governance. We’ve had so many of these issues year over year (Enron, Volkswagen, FIFA, Toshiba, etc). And now, we add Wells Fargo to that list and it’s time to put a stop to it. It’s quite clear that corporations cannot and will not govern themselves in an appropriate manner. When money is involved, stupidity reigns supreme. Working at a bank like Wells Fargo is a dream job for any would-be crook. You can basically set up any sort of ponzi scheme and completely get away with it. This is what we are teaching our children.
It must also become that each corporate executive is now held personally and legally liable and accountable for any wrongdoing performed under their watch as an executive for any company they govern (going all of the way to the CEO). The business itself should be held legally liable separately from any actions brought against each individual executive. No longer should ‘incorporation’ or ‘LLC’ shield executives from liability. No insurance policies should be issued or allowed to cover for such illegal activities. And… any ill-gotten gains received during their reign over illegal activities must be immediately forfeited to the government as a fine. Let these crooked C-level executives lose everything they own and end up in federal prison. These people do not deserve future jobs as executives.
There is no way Carrie nor John can deny knowing what went on in their organization. Only executives can require mandates which enact sales quotas over these types of sales activities. This meant that they were fully and completely aware of the activities of their sales staff. There is just no excuse for these types of behaviors from executives. However, it’s even worse that these corporations reward their executives with huge cash payouts when they allowed illegal activities to occur.
Sold To The Wrong Audience
In this day and age of Call Of Duty, Destiny, Titanfall, Grand Theft Auto and Skyrim, gamers have become jaded. We, as game players, are used to these huge story driven games. Games that talk (ahem, preach) about some topic near and dear to the developer’s heart.
Unfortunately, Hello Games made a critical error in its bid to woo a lot of gamers on-board. Before that, let’s get one thing perfectly clear, No Man’s Sky is an eclectic open world exploration game made on an indie budget. It is not a story driven blockbuster. Trying to woo in the gamers who are used to playing contrived and mostly rail-based story games was the wrong audience to bring. This is an audience that will take one look at this game and call it a “nothing game with no story” and boring. Yes, it’s very slow paced and very VERY open world.
Hello Games shouldn’t have tried to shove a round peg into a square hole, though with enough work it can be achieved. Unfortunately, these types of gamers are now posting one star reviews all over Amazon. This was mistake number one.
Over-promised and under-delivered
For those gamers who were watching this game’s development very closely since 2014, when those same gamers got their hands onto this game, they were sorely disappointed. What they saw on the demo was an unrealistic contrived world crafted by artists solely for demonstration. It wasn’t the actual in-world gameplay. It was a prototype of what the game might be. Was that a promise to deliver? Did they actually fail to deliver? That’s for you to decide.
Personally, I don’t think they under-delivered. I personally think that what they achieved as a small indie developer team is pretty frickin’ awesome. Not only did they manage to get the release out the door (mostly functional), they did achieve most of their objectives with the game. This is a far cry more than I can say for some Kickstarter campaigns. Don’t get me started there.
However, there were promises made around space combat that haven’t panned out. All of the space combat I have found has been random encounters, usually based on the fact that I’m carrying too much valuable loot. It’s pretty contrived and the space battles have nothing whatever to do with the overall story, such that it is. Failing to deliver even one promised feature is mistake number two.
Story Based Games
While No Man’s Sky does offer a get-to-the-center-of-the-universe story arc, that’s really pretty inconsequential compared to how many star systems there are and what you can do and see there. While I will say that the worlds can be somewhat repetitive, the animals are diverse, the flora is diverse (sometimes abundant, sometimes devoid) and the planets can even be hostile, contain water or contain huge cave structures. Unfortunately, far too many of the resources are duplicated throughout each world. For example, the hexagonal iron and the crystalline plutonium structures which are the same on every planet. In other words, some things aren’t procedurally generated.
What Hello Games failed in was the open worldness of the entire universe they created. Instead of promoting and touting exactly how much the universe is diverse, they instead focused on the story arc leading to the center. And, they expected gamers would follow suit and also fall in love with that. Unfortunately, how can we?
A story starts with characters and in No Man’s Sky, we have none (other than a few sparsely populated aliens sitting or standing in structures). Aliens, I might add, that do not walk, talk (other than in gibberish language), fight or do anything else other than stand there and look pretty. The worlds themselves are devoid of humanoids entirely. The only thing you’ll find on the worlds are animals… and some are a might strange at that. Without a cohesive set of characters, it’s hard to wrap your head around that there is a story. This is mistake number three.
Procedurally Generated Environments
This is a catch phrase that makes up for a large amount of the banter around this game. Instead of focusing on the fact that the worlds are crafted in a bunch of code, we need to focus on the lack of story. So many people came to this game thinking that there would be a story. Instead, the story is a loose thread of getting to the center of the galaxy. That’s not a story, that’s a quest. Unfortunately, it is among about 3-4 actually defined quests in this game. For example, learning words of the Aliens seems to be another type of quest. What happens when you finally learn all the words, I don’t know. Is it related to the center-of-the-galaxy story arc? Again, I don’t know. When I get there I might, but I’m not there yet.
It’s great that the worlds are crafted entirely in code. But, what I find is that the random hilly landscape of most worlds is tedious to traverse. Worlds should be made up not only of rolling hills, but they should be made up of mesas, deep ravines and all manner of flat plains. It should also be made of of volcanoes, ice and snow and water. Though, I have found a mostly water world that is highly radioactive.
Suffice it to say that of all the things that Hello Games got right was the procedurally generated landscapes, even though they can be tough to navigate on foot.
Starts Very Slow
Yes. Yes, it does. As with most games of this genre (I’m looking at you Elite II: Frontier), the game starts you out with a small everything: ship, suit, money, inventory, inventory slots, resource, etc. You name it, the game starts you out small… very, very small. To progress, you must have a lot of patience. Some might say, the patience of Job. That is, the patience to wade through the constant recharging of your suit, recharging your power ups, recharging your equipment, recharging your ship, recharging your gun and keeping up all of the things that help keep you alive. On top of that, the game requires you go out and find the resources to keep those recharges going. And, in the beginning, it’s a constant battle for survival. It can take several real hours to level your gear up enough to even dent making No Man’s Sky somewhat bearable.
Again, this was a mistake. Most games today offer Easy, Novice, Intermediate and Hard levels. Hello Games should have worked this in. For those who end up on Easy, you can skip all of the constant recharging and jump right into space battles and other types of combat. Better, the game should have offered character classes. Classes that would have allowed for more diverse suits, access to specific types of ships, to let people choose whether to explore, smuggle, trade or what ever profession they chose in this universe. It’s a diverse universe with almost infinite planets. Constraining the player to a single type of personality goes against the diversity of the universe.
Adding classes allows for more weapon choices. Instead of just the multi-tool, you could get a real gun, a saber or even add other character enhancements (powers). This would take No Man’s Sky to a whole new level. Unfortunately, Hello Games focused way too much of its effort on the procedural generation and not enough on the game mechanics of what you would actually do on these worlds once there. This is mistake number four.
While there is a commerce system in the game, it is naively designed, arbitrary in its creation and what I would call bare-bones-basic. So, while you can sell found resources (gold, plutonium, carbon, emeril, pearls, etc), you cannot sell your ship, sell your weapon or sell certain crafted items. In fact, when you go to the store (which consists of what looks like an ATM), what you can sell is strictly controlled by the store, not by what’s in your inventory. For example, Dynamic Resonators (a key item in crafting pieces of your hyperdrive) are not purchasable or saleable in the store and do not show up when you attempt to sell or buy stuff.
Worse off are the ships. While you can buy star ships from various aliens that show up on landing pads, you cannot sell your ship. In fact, if you do buy a ship from an alien, your old ship now becomes abandoned where you left it. You can reclaim it if you want, but then you’ll abandon the other one. This means you cannot own more than one star ship at a time. You also can’t sell your star ship to get money back towards a new sale. This is all the more frustrating because these ships cost a mint (like 4 million units for the smallest decent ship and up to 50 million for a 39 slot job).
So, while it’s perfectly fine to go mine for resources (and sell them), you can’t sell your ship or weapons? I don’t think so. This is huge mistake number five.
What did they get right?
The worlds and the way they look. The stylized futuristic worlds are amazing to behold and stand on (when you’re in the sunlight). When it’s dark, not so much. When you’re in caves,
the suit doesn’t have a flashlight. In fact, there is a flashlight, but unfortunately the flashlight is disabled when the sun is up (even if you’re in a cave). Yet another faux pas. So, there’s no easy way to illuminate dark places at times. Thankfully, Hello Games got the bio-luminescence of the plants right to at least illuminate enough of the underground world so that not having a flashlight isn’t so much of a problem. But, having a flashlight available all of the time would definitely help.
The multi-t0ol. For being both a weapon and a mining tool, it works quite well against sentinels and animals alike. The tool itself is rather generic, though. Calling it a multi-tool makes me think of a Swiss Army Knife. It doesn’t make me think of a gun. Still, it works well once you have the right power up mods on it.
Mining. Looking for and locating resources works very well. Unfortunately, the resources are always too abundant on every world. You can always find plutonium to power your suit and other things. If you end up in a cave, you can usually find lots of plutonium (and other resources). It’s not exactly hard to find the stuff you need, it can sometimes just be time consuming if you find yourself walking around the planets a lot.
Exploring. It’s easy to get around the worlds and find new stuff.
Selling stuff. It’s easy to find and sell stuff to make credits. It’s practically impossible not to find stuff to sell. Though, you can’t sell animal skins. You can sell resources, but not animals.
What they didn’t get right?
Space battles. The battles in space are random encounters with random ships. Ships that come in large squads and that usually outstrip your ship’s armament and shields. I’ve learned to simply avoid these battles by landing on a nearby world. Just make sure you stay close enough to a world that you can dive-bomb the world and land. Otherwise, you may be forced to find your grave in space.
Graves. When you die, your ship drops all of its cargo, or your suit drops all of its inventory. This is highly frustrating because you’re forced to work your way back to where you died and pick it all up. If it’s in space, you’re likely to run into those ships that began your space battle while trying to pick it up.
In-game Commerce. While it’s relatively easy to sell resources, the fact that you can’t sell your star ship or weapon or, indeed, own more than one weapon or star ship leaves a lot to be desired. If anything, the commerce system is so rudimentary that I’m surprised it works at all.
Lack of Story. Since there are no characters, it makes it hard to offer a story arc that makes sense and is even worth hearing. Writing stories is hard, I get that. But, there are plenty of story writers you could hire.
Lack of Humanoids. Since there is really no story, there’s likewise no characters. So, the game doesn’t need humanoids walking and talking on the worlds. But, not having them there does make for a rather solitary and, dare I say, boring environment. Meeting up and talking to humanoids would at least offer something to do besides scouring for resources… even if the humanoids have nothing to do with the story.
Repetition. You end up doing the same things over and over far too many times. While I agree that it’s important to drive the point home about recharging everything, at some point you need to find a suit and ship enhancement that auto-refills everything. Finding this enhancement makes you fully appreciate having done it manually.
Hyperspace Star Map. It’s hard to navigate. For those of us who need to invert the Y axis, navigating the hyperspace star map is extremely cumbersome because there is no setting to inverse the camera. Worse, because the stars are not labeled at all, you have no idea which star is which. Instead, you are forced to touch and look at each star to know if you’ve already been there or not. There is no indication (color, shape or any other distinguishing visual characteristic) to know which you’ve already visited (in case you want to go back there or avoid it). Instead, you have to click on it to find out.
I give this game a solid 5 out of 10 stars. They got about half correct. The other half is cumbersome, repetitive and annoying. I wanted a solid space adventure and received a lesson in tedium. It’s definitely not game of the year, yet. It needs a whole lot more work for that. But, considering the sheer number of worlds to explore, see and land on, it’s still an amazing achievement for an indie game developer. Is it worth playing? That depends on if you require a story or if you can be satisfied by making up your own as you go.
If you work at Hello Games, please read this. Lose the center-of-the-galaxy idea and focus on exploration and making space battles actually fun… and fix that blasted Hyperspace star map to respect an inverted Y axis and add names next to stars already visited. Let’s get to work. Chop Chop.
[Updated 10/6/2016] I’ve never taken the time to write a review of Disney’s Infinity 3.0 (or any other version) because it wasn’t really worth a review. However that has changed. I feel now is the time to write one considering Disney has recently canned the entire Infinity video game project and it is now officially dead along with Avalanche software’s involvement. Disney Infinity will continue to deliver on the remaining toys and playsets that were in the process of being manufactured in 2016, but anything not already in the manufacturing process won’t see the light of day. Let’s explore.
Focus on Core Business?
That’s what Disney would have us believe. They state that while the 1.0 iteration of Infinity did well, the 2.0 and 3.0 iterations have not done nearly as well. I will explain the reason for that later.
Instead, I believe that getting rid of Infinity is a monetary method to focus on their core business. Well, that is to say they want to focus on their theme park business. Disney is, in fact, financially struggling with their theme parks. Specifically, the Shanghai Disney location is apparently sucking up tons of money and is way over-budget. In an effort for the whole of Disney to get back on track, they are trimming those pieces they feel aren’t doing well. So, away goes Infinity.
I’m not terribly unhappy that Infinity is on its way out even though I bought both 2.0 and 3.0. After all, I can still play it, or at least, I think I will be able to. I can for now. That may not last when Disney cuts off Infinity’s network servers. Though, Infinity had it’s fair share of problems. Let’s start a list, shall we?
- It’s boring. The characters look good on screen and even better on the figures, but playing around in the Toy Box is just B O R I N G. Seriously, creating that toy box world is about as much fun as watching paint dry.
- The playsets are very short. So, you go out and spend $35 for a playset and two figures. Yet, the world takes maybe 1 day to get through? I mean, we’re talking about a fair amount of money for such short play value. Even Skylanders play value is longer than this. Worse, again, much of the playset is boring. Not only is it expensive, it just doesn’t hold much play value.
- The figures are expensive. At $12-15 per figure, that’s a lot of money. Granted, the LightFX Star Wars figures are quite cool. But, still expensive. And, now that the series is dead, there will be no more Star Wars LightFX figures made. Kylo Ren was the last one.
- The starter kit is way expensive and requires you to buy a new portal each and every iteration. So stupid and wasteful.
It is now certain that Disney will cut off the Infinity servers in this shut down process. Parts of Infinity will shut off in September 2016 and the rest will shutdown between September 2016 and March 2017. March 3rd, 2017 is the date which all servers will be permanently shut down for all Infinity game versions (console, PC, tablets, etc).
It is as yet uncertain exactly what will fail when the servers shutdown completely. It has been stated that games which have a world game piece that you drop onto the base may continue function. However, online play, such as the toy box, creation sharing, multiplayer, multiplayer matches and leader boards will no longer function. If a game requires the availability of any online access to validate any parts of the game’s content or provide extra content, it’s likely that game will no longer work at all. You should be prepared to take it away from your child before March to avoid disappointment.
What I will say about the gameplay is that the separate game worlds using the crystal bases are the best part of the game. They offer a short, if not reasonably well defined gameplay. For example, the Rise Against the Empire playset offers a taste of the original 3 Star Wars movie including A New Hope, The Empire Strikes Back and Return of the Jedi game segments. The gameplay is reasonably fun, if not overall short, repetitive and somewhat boring once you’ve completed the story.
Swapping characters only lets you increase your play time if your current character is defeated and needs to “rest”. Though, this whole Toys To Life type gaming concept has fundamental problems. The toys themselves are space hogs and require bulky and cumbersome cases to store. Instead, Nintendo has the right idea with using cards instead of plastic figures. Cards are much more portable and overall a better choice for ease of use, storage and functionality. On the other hand, the carded figures will probably fetch more money from collectors in the future. Though, there’s no promises on that.
The thing is, other than the graphics improving between 1.0, 2.0 and 3.0 versions, that’s about it. The gameplay itself is essentially the same. I was hoping that Avalanche software would have substantially improved the gameplay on each iteration. Instead, the only thing they did was cause you to buy a new starter pack and make the new figures not backwards compatible with the previous games. I would personally say that Disney 2.0 was the best version of Infinity. The Marvel character playsets were decently fun and had some replay value. Unfortunately, the Star Wars playsets don’t really have that replayability. The 3.0 figure lineup has been drastically cut short. So, we may never know what was in store for us.
I can handle playing Infinity in small doses. The only playsets that I somewhat enjoyed were the Spiderman playset from 2.0 and the Star Wars playsets from 3.0. Everything else is just pointless. Even still, of the playsets that I actually liked, they were very short and more than occasionally boring. The combat is okay, but the stories are just not much fun overall. In fact, I found some of the Marvel playsets frustrating due to the nature of what they want you to do.
Opening up the capsules to release the colored sparks was just not much fun at all. Yes, they did add health or power or whatever, but chasing down the sparks was just annoying. Sometimes, many of them fall out of reach ending in frustration. Why not just pick up all of the sparks as soon as the capsule is opened? Why am I required to go chase them down if they fall off of the edge of a building?
Why am I writing this review now?
I only write this review in remembrance of what was Disney Infinity. Disney should have never entered into the video game business if they had no plans of staying in it. You just don’t jump into producing something like Infinity unless you plan at least a 5 year commitment. Unfortunately, Disney Infinity was only available for ~3 years (1.0, 2.0 and 3.0). This is far too short to know if this series might have had some staying power.
Additionally, I’m writing this review now to state that if you are on the fence and want to play one of the playsets in this game,
buy it now! It’s actually too late to buy into Disney Infinity. If you can find the starter pack for less than $5, maybe. Otherwise, you should go pick up another game. If you already have it, play it while Disney’s servers are still online, let you log in and it still offers whatever is left of its online features. Once Disney closes down its Infinity game servers in 2017, the game may literally be over. On the other hand, if you’re thinking of giving this video game to your child for the holidays, know that it has no future and you are investing in a dead video game product with no life left. In other words, don’t give this as a gift to your child. Choose a different gift, such as Skylanders or Amiibo.
If your child already has this game, you might want to prepare them for the time when they attempt to start up the game and Disney has killed their game servers. This may prevent playing the game entirely, or at least the multiplayer parts of it. This may ultimately be disappointing for your child. You might want to find a way to pry Infinity away from your child now to avoid this disappointment in the future. If your child has this game and they are no longer playing it, be thankful and send it to Goodwill quickly.
If you’re thinking of buying a Toys-To-Life game system, the Skylanders franchise is still very much alive and kicking and will be releasing a new set this year (Skylanders Imaginators). It might be worth trying to get your child to switch. I know that that series doesn’t offer playing as Ironman, Spiderman, Han Solo, Luke Skywalker or any other Disney owned character, but it will be of little concession when Disney cuts off their interactive servers for Disney Infinity on March 3rd, 2017.
Have you recently purchased?
If you’ve recently purchased the Disney Infinity 3.0 starter pack and you are still within the return period, I’d strongly suggest returning the set to your retailer. You can only expect about 6 months more of real play value from this system. For a Toys-To-Life purchase, I’d recommend buying into the newest Skylanders Imaginators set which will offer a 8-10 months or more of play value. The only reason to keep the Disney Infinity set is if you really must play the Star Wars playsets. They are reasonably fun, but don’t sit on playing it. Play them (or give them to your child) now while Disney’s servers are still online. If you wait even just a few months to play the system, you might find that Disney has limited what the game can do.
As tempting as it is, I’d also highly suggest not purchasing this even if it goes on sale for 50% off or more. I’d also strongly suggest not purchasing this set to hold as a holiday gift. This video game is tied to Disney’s network servers remaining online for network play (and possibly for any play). If you buy it now to give in December, you may find your child disappointed on the big day. Be wary if you decide to buy into the Disney Infinity 3.0 Starter Pack as there’s not much time left for usable play.
As long as you understand that the clock is ticking on the longevity of Disney Infinity and you can find the game and figures for 90% off, that would be the only reason to buy into this set. Otherwise, steer clear and choose Skylanders.
So as not to be remiss in discussing the other Toys-To-Life system out there besides Skylanders, let’s talk about Nintendo’s Amiibo system. Nintendo’s Amiibos only work with Nintendo systems. This means you’ll need to invest in a Wii U or Nintendo 3DS/2DS game system to use an Amiibo or Amiibo cards. If you already have a Wii U or 3DS, then by all means I’d suggest buying into Nintendo’s Amiibo system over Disney Infinity, to be sure. On the other hand, Nintendo has had a lot of troubles handling its Amiibos. Either Nintendo floods the market with a ton of figures that no one wants (I’m looking at you Animal Crossing) or they make so few you can’t even find them (looking at you King Dedede, Palutena, Samus and Gold Mario). Nintendo’s ability to consistently deliver its Amiibos in sufficient quantities is a problem. Unless you enjoy continually seeing your child’s disappointment, in spending a lot of money for a toy (i.e., $50 or $100 for a single character) or running all over town looking for that elusive Amiibo, the Amiibo system may not be what you want as a parent.
Worse, your child can’t keep the Amiibo toys in the package and still play them, unlike Skylanders which can be played in the package. Nintendo has intentionally placed an RFID blocking card in front of the RFID chip. This requires that you rip the toys out of the packages to play (or at least rip open parts of the package to get this blocking card out). Ripping them out automatically reduces the collectibility. So, expect to buy them in twos. One to rip open, the other to store as a collectible.
Amiibo characters are also firmly limited to Nintendo franchises (Mario, Luigi, Kirby, Smash Bros., Animal Crossing, Metroid, Zelda, Yoshi, Fire Emblem, etc). If your child is not into Nintendo characters and franchises, buying into the Amiibo system might not be wise. With Nintendo’s Toys-To-Life system, don’t expect to see any Marvel, DC or Star Wars characters (or any other non-Nintendo characters).
Suffice it to say that the Amiibo system is cumbersome to use and has massively limited play value. The toys are mere afterthoughts to each game rather than being truly integrated like Infinity or Skylanders. For this reason, I don’t recommend the Amiibo system over Skylanders unless your child has a strong affinity for Nintendo’s characters and games and you already have a Wii U or DS.
While the Toys-to-Life system was a novel concept when Skylanders first hit the shelves, it has now become a dwindling fad. I believe that’s part of the reason Disney is now chucking its Infinity franchise in the bin. For this reason, I might suggest avoiding any Toys-to-Life products as gifts for your child. Yes, they are reasonably fun to play, but it is also costly to invest in each and every one of the figures, the playsets and the add-ons. As a parent, it’s an expensive never-ending trap
Worse, I believe that this game system fad is now ending. Infinity is the first to fall, but I believe that Skylanders may be next. Skylander’s Trap Team was arguably Activision’s best effort to date. Skylanders Superchargers was just not nearly as much fun, primarily because the racing was horrible. Nintendo’s Amiibo lineup may continue onward for a bit longer, but I believe that Nintendo is already feeling the pinch considering they are now starting to release duplicated figures in different poses and outfits. You can only do that for so long. In fact, at a time when the most Amiibos should be released all year, we’ve not had any Amiibos released so far. We’re only 2.75 months from the end of the year now and we’ve still not seen any new Amiibos since mid summer. You can’t sell what you don’t have on the shelves.
Skylanders Imaginators is the next in the Skylanders series, but I believe that this latest set will see lackluster sales, perhaps to the point of Activision rethinking toys-to-life systems as a whole. All things must end and I believe that the toys-to-life systems are now at the end of their run. If we have both Skylanders and Amiibos franchises still active by 2018, I’d be surprised. Though, I do expect to see both Amiibo and Skylanders live through to the end of 2017 (with far fewer figures released).
Once bitten, twice shy.
If Disney decides to jump back into the video game business again soon, I’ll definitely be one of the last people to buy into it. I just don’t trust Disney with video game franchises from a fun perspective or for its longevity. So long Disney Infinity, don’t let the castle door hit you on the way out.
As we all know by now (and if you haven’t, you’re probably living under a rock), the Pulse Club was a primarily gay dance night spot located in Orlando, Florida. Unfortunately, as a deadly shooting unfolded, it has now become the unwitting site of the worst mass shooting in the US so far. Should it reopen? Let’s explore.
After that 3 hour massacre ended in the death of the shooter, this situation now leaves more questions than answers, especially for the victim’s families and those who were injured. In fact, my heart goes out to each and every one of the victim’s families. Those people who had gathered at that club that night arrived to have fun, drink and dance. Many had done so on many previous nights. Nothing wrong in that.
Unfortunately, the shooter had other plans. He entered this night club with the intent of taking lives. After 3 hours of standoff with law enforcement, the situation ended with the death of the shooter, but not before 49 people were dead and 53 others were injured and sent to hospitals. Let’s not forget about those who were not injured, but who were there witnessing this horrific event unfold. These victims may not have physical injuries, but they now have emotional injuries that may take decades and therapy to resolve. Survivor’s guilt is a real thing. A horrible situation for any business owner to contemplate.
The manager of the club, Barbara Poma, is trying to salvage this situation with her business and has vowed to reopen this night club. Unfortunately, the Pulse Club has now become a victim in its own right with a massive stigma attached: the massacre and all of those brutal deaths. This situation never spells a good end to any business. Barbara, if you are in fact reading this, I’d strongly suggest not reopening this club at that location. However, before considering reopening, you should most definitely wait (see below). There are a number of reasons why it shouldn’t reopen in its current form:
- Macabre thrill seeker tourists. Your club has now (and will for a very long time) become an unwitting tourist destination for those seeking a brush with the macabre. Yes, your club will now have people seeking to stop by and talk about the massacre, the deaths, the victims with anyone who will talk about it including to your customers, your staff and you. This will eventually become distracting and annoying to your customers who are there just to party. It will drive your existing customer base away. This will not be forgotten quickly or easily.
- Ghost hunters. Because of the 49 deaths in your club, inevitably someone will claim they have seen or heard the ghost of one of those who died on your premise. I’m not here to argue the merit of that type of claim, but I will state that your club will become a destination for ghost hunters looking for ghosts. Again, this will be to the distraction of your paying visitors simply there to have a good time. It will also become a distraction for your bartenders and other staff. This will also drive your existing customer base away.
- Regulars will shy away. For those who were regulars to your club and who were there that night, they won’t be back. Your club is forever tainted as that club that had a mass shooting and now holds that stigma high and wide like a badge of honor, except there’s no honor in that. For anyone who was there that night, the memory is just too painful and few will be back to avoid reliving that memory, especially those who were trapped in there for hours.
- Tainted by death. The Pulse Club brand has now become the unwitting poster child for mass shootings. What I’m about to write may seem a little crass, but you might as well re-theme your club to have heart monitors, hospital beds, and nurses running around if you want to move forward with this name. This is what people will forever link to this club’s name. People will not remember it for the fun party spot. It will now be remembered for the deaths and those living victims still in the hospital. If you don’t have any intent on capitalizing on this notoriety, you should change the name and move the club to another location.
- Because of at least number 4, you may find that your original customer type no longer visits your club. You may find that types 1-4 make up the vast majority of those who visit your club. They are not there to have a good time, they are there to take pictures, vlog, gawk, talk to your staff and generally be a nuisance to your club. It might even lead to confrontations that you and your staff might not want to deal with. You can never know the intent of a single person requesting access into your club.
What this basically says is if you reopen the club, your clientele will drastically shift from that happy-go-lucky dance place that it once was to that-place-that-had-a-mass-shooting. The above are not necessarily the reasons you want people at your club. The Pulse Club can never live its now-infamous past down. Even if you change the name of the club, paint it, redecorate it and refurnish it from top to bottom, that location won’t ever forget what happened.
Rebuilding the Pulse Club
The only way the Pulse Club can ever live again is by moving it to an entirely new location somewhere else in the city and rebranding it. You must abandon that building and let it become someone else’s problem and stigma to solve. What happened there is something that stays with that building, not with your business. If you want to get your business back the way that it was, you cannot reopen in that location. You must move your business to a new building. This is the only way to free yourself from the thrill seekers, from the macabre, from the ghost hunters and from those just morbidly curious. These people are not the reason why you opened your club and these are not the reasons you should want to continue with your club.
These are distractions that only serve to taint your establishment, chase off would-be new customers and cause your staff daily grief throwing random lookie-loos out. You need to ask yourself the hard question, is this really the reason you opened the Pulse Club?
Before you contemplate reopening the club, you need to let the legal dust settle. And, settle it will, I can guarantee that. Before making plans of spending money to renovate your club, you should reserve those funds for the upcoming legal battles that are about to ensue… and sue they will.
Lawsuits and the Future of Pulse
We haven’t seen the last of what is in store for this club. Just you wait. Some of the victims will file wrongful death suits at someone, anyone, for negligence. Where to start? The club’s owner. It’s as good a place as any.
Was the Pulse Club negligent in what happened? Well clearly, if the club’s staff had been properly enforcing at least metal detection or a pat down at the door, the guns might not have gotten into the building. Unfortunately, it now appears that this club was not enforcing any safety best practices when allowing patrons into the establishment. This could very much appear as negligent actions by the club’s owner. And, there are 53 living injured who can file lawsuits against this club. There are an additional 49 families who can also file lawsuits against this club. There are additional people like employees and those who suffered severe mental anguish at the horrific events that night who can also file lawsuits.
Unless the Pulse Club owner has engaged in specialty insurance in high amounts to cover such occurrences (probably not), she may find the Pulse Club out of business and her personal finances spent covering each and every one of those yet-to-be-filed lawsuits. It’s way too early for this club’s owner to be thinking about reopening the night club when the legal battles have barely even begun.
Clearly Barbara, as the club’s owner, you should wait out the legal battles before making plans to reopen this club. You may find that you can’t actually afford to reopen the club after the legal dust settles.
If you are a victim of this shooting, you should contemplate all of your legal options and you should do so quickly with your lawyer. If you are intent on filing a lawsuit, you should do it as fast as possible. The first to the table are usually the first to walk away with settlements. If you are one of the last, you might get nothing.
Was this club negligent by allowing a shooter with a Sig Sauer MCX rifle (every bit as deadly as an AK-47, just quieter) into this club? Clearly, the Pulse had very little in the way of security due diligence at the door. Is that considered negligent? Only a court can decide.
In case you haven’t been reading recent news, here’s an article that might wake you up… especially if you happen to be an Xbox platform fanboy. What is this alleged article? Microsoft has stated it will merge the PC and Xbox platforms into a single unified platform, ending the sale of dedicated console hardware. Let’s explore.
Xbox and Xbox 360
When the original Xbox arrived in 2001, it received lots of fanfare. The console market now had a competitor against the PlayStation 2. The PS2 had released only one year earlier in 2000. Though, the Sega Dreamcast had promise, Sega pulled the plug in 2000 citing lots of reasons including bad sales, competition and poor platform reception. The Xbox’s controller, architecture and speed quickly ended up competing with the PlayStation 2.
A few years later, we went through the second iteration of this console war when both Sony and Microsoft released the PS3 and the Xbox 360, respectively and near simultaneously. Once again, we had our next generation console in our hands and we gamers were happily playing with better graphics and sound quality.
The Xbox 360 took the lead in the console market over Sony’s PS3, but only by slim margins. Though, the XBox 360 managed to stay one step ahead through out the lifespan of both consoles.
Xbox One and Ps4
Unfortunately, Microsoft would not be able to maintain its fleeting lead it had won with the Xbox 360 with its blundering Xbox One E3 announcement in 2013. Here’s what they had wanted to do:
This announcement in 2013 would set the tone for all things to come including the next iteration of the Xbox platform. Within a week of their E3 announcement, after facing Sony’s harsh rebuttal at E3, Microsoft reversed all of its DRM and privacy invasion strategies after the gamers clearly spoke with their wallet, PS4 orders surged and people cancelled their Xbox One orders in droves. It’s clear, this blunder was Xbox’s first death knell and set in motion many future problems to come for the Xbox. Unfortunately, neither Microsoft nor the Xbox has been able to recover from this blunder.
Elite Console and Controller
Immediately prior to this Windows platform integration announcement, Microsoft had just released the Elite Console and Elite Controller. This controller being a much more costly update to its existing hardware ($15o vs $60). This console and especially the controller is Microsoft’s nod to a more professional gamer. That is, a nod to those gamers who want to play games using higher quality contollers, button remapping, changeable controller features, more inputs and faster consoles. I’ll tell you what, though. The Elite Controller is actually quite nice, but very very pricey. Yes, some of us do want these advanced features from our systems. However, it’s entirely disingenuous for Xbox to release the Elite controller and system only to see Microsoft announce the death of future hardware systems just a few months later. Really, what does this say to would-be gamers about Microsoft’s commitment to the gaming market?
To me, this says that the right hand doesn’t know what the left hand is doing in Redmond. On the one hand, you have the Xbox engineering team trying to drum up new gaming interest by releasing high quality experiences for the gamer. On the other, Microsoft itself is trying to reduce costs by getting rid of costly hardware projects it deems a loss. Unfortunately, this doesn’t mean good things for Microsoft as a whole. This ultimately means that the whole company is fractured internally and doesn’t have a proper focus on its products or its markets. Instead, it is making rash decisions without thinking through the long term ramifications of those decisions. A death knell.
With this announcement of the integration of Xbox with Windows, Microsoft has likewise announced that it also intends (see article) to stop making future hardware and will instead focus on the Xbox platform as a subcomponent of Windows. Just like Windows Media Center, it will become an add-on to Windows. You might think that this is a great idea, but it isn’t. Let’s understand why.
Windows itself already offers developers a solid gaming development environment to produce native games on Windows. Most AAA game titles are made not only for consoles, but also for Windows and sometimes even Mac. The question is, would that spell the death of the Xbox platform? Yes. The reason the Xbox platform exists is as a gaming hardware platform independent of Windows. It does not exist for Netflix, Amazon or for any other non-gaming entertainment. Sure, you can play movies and music on the Xbox, but that’s not the platform’s intended purpose. Microsoft is seriously confused over the reason the Xbox platform exists and why it continues to exist. This confusion spells yet another death knell. Basically, if Microsoft thinks that the non-gaming aspects of the Xbox will survive once in Windows, it won’t. You can already use native Windows apps to get access to all of the services like Hulu, Netflix and Amazon… and the native apps are usually better.
The Death of the Xbox
Because Windows is already a solid gaming platform in its own right (in addition to being an entertainment platform), integrating a second gaming environment into Windows means that only one of these gaming platforms will survive the transition. Game developers will also only choose one platform to develop. Assuming status quo for the Xbox platform, the Xbox will be the clear loser. It’s simple to understand why: high priced licensing fees. It costs developers substantial amounts of cash to license and sell games branded with the Xbox moniker. It costs far far less to develop games under Windows directly. Unless Microsoft substantially changes their Xbox licensing model, this platform is entirely dead for gaming. Game developers won’t be willing to pay the excessive licensing fees on top of producing the game twice (Xbox and Windows) for the same hardware platform. Why would any game developer produce the same game twice that is destined for the same platform? They wouldn’t. A death knell.
So, what does this mean for gaming? PC gamers win a feather in their cap. Xbox gamers lose a platform entirely. Once games stop being produced for the Xbox platform, and they will stop, the only thing left to use the Xbox platform for is Netflix, other media activities and already purchased digital content. As I said above, you can already crack open Chrome or Firefox and do video streaming and music playing better. So, the answer, there will be nothing left to use the Xbox platform for except for legacy digital content that you may have purchased on an Xbox One/360… assuming that content even remains compatible after the Windows PC migration. Another death knell.
So, what does this mean for already purchased digital content? It means that you better hold onto your working Xbox One and Xbox 360 if you want to continue to use this content. Though, Microsoft may eventually force users to move to the Windows integrated platform and sunset the use of Xbox hardware entirely (and cut it off from the Xbox Live service).
This means that, at some point, you may no longer be able to download your digital content to your Xbox One and you may be forced to buy a PC. Depending on how Xbox One’s content activation system works, it may even prevent you from using the digital content you’ve already downloaded depending entirely upon how far and deep that Microsoft takes it.
Of course, this is still years off yet. But, once that time arrives, your Xbox One and 360 may become paperweights. A death knell.
Why this change?
From Microsoft’s perspective, I can understand the value and cost savings that integration (and lack of hardware) brings. No longer does Microsoft have to design, build and sell hardware platforms, no longer do they have to compete with Sony, no longer do they have to support this finicky hardware (a highly expensive ongoing investment). This means they can reduce their costs for all of the above. Instead, they can push the hardware costs back onto PC manufacturers to support their new Xbox platform.
Unfortunately, expecting PC manufacturers to support the Xbox is a pipe dream fantasy. There are far too many PC manufacturers who don’t follow the rules 100%. Instead, they get about 90% there and call the system done. This means that instead of having a fully 100% reliable Xbox platform, you’ll end up with a crashing behemoth of a system that, once again, barely works. The clear benefit to designing exclusive hardware is to achieve reliability by design. Leaving it to third parties to provide that hardware support means that some PC manufacturers will flat out not support the Xbox platform and those that do will charge a hefty premium. This ultimately means that buying a PC that properly supports the Xbox platform will likely mean a significantly higher cost than older far less expensive dedicated gaming console hardware. Not to mention, the clunky and ugly tower and desktop shapes of PC manufacturers which can no longer be used as a set top box.
This means that not only will the PC-based Xbox experience falter badly, you’re likely looking at 2x, 3x or more the price of today’s Xbox One to invest in a compatible PC-based Xbox platform. This puts this platform so far out of the price range of console gamers, this is yet another death knell for the Xbox. I won’t even get into the peripheral issues. Okay, I will a little. If Microsoft stops the hardware entirely, they’re likely to stop the controllers and leave that also up to third parties.
We all know how well PC controllers work with many games. Sometimes they work, sometimes they don’t. They are usually not wireless and when they are, they are chock full of wireless issues. The whole reason the Xbox One works well is because of the wireless controller and its close integration with the hardware.
Throwing the Baby out with the Bathwater
Ultimately, Microsoft is throwing away all of their hard earned gamer loyalty. They are effectively closing the Xbox and throwing away the key. What this ultimately says is that Microsoft has no long term commitment to the gaming market, the console market or the gamers. What was formerly the green glory will fade into Microsoft’s Windows obscurity.
Overall, this is the worst of all possible fates that could befall the Xbox. A console is not a console without hardware. We all know how well gaming platforms work when they offer dedicated hardware. We also know how well they don’t work when relying on third parties. Think Steam. Perhaps Microsoft is deluded enough to think that Steam is the model of the future? I can tell you that Steam isn’t it. Steam works, but for limited purposes. Effectively, Steam is the app store for gaming. Since most app stores don’t focus on gaming, it was inevitable that someone would put one together. Hence, Steam. But, the Xbox platform, regardless of its current strength in gaming will die a quick death once there is no more console hardware to be had. Gamers aren’t likely to spend their efforts chasing down third party hardware platforms that might or might not work. The whole point of a console is that it “just works”. The Steam model simply won’t work for the Xbox unless you’re talking about $2-5 pricepoint games which could run on Facebook. That’s not the class of gaming that Xbox One is today.
We all need hardware to make our lives better, yes even in gaming. You can’t game without hardware. Relying on PC manufacturers to get you what you need isn’t the answer. Worse, Windows native games and developers will kick the Xbox platform to the curb. No developer in their right mind would consider spending extra money to develop on the Xbox platform when they already have Windows development efforts underway. Why would game developers choose to redundantly build their game twice for the same platform? That’s just stupid.
Sony, Nintendo and, yes, Apple
All of the above is actually very good news for the remaining console developers. Once the Xbox platform dies quietly inside of Windows (and it will), Sony only need worry about Nintendo for the foreseeable future. However, with Apple’s recent foray into gaming with the latest Apple TV, this could mean Apple now has an opening into the console market. What I will say about the current Apple TV for 3D gaming is that it’s still very rudimentary. The textures are low res, the environments look like something out of the Nintendo 64 and there’s not a speck of realism to be found… yet. However, Apple can up the ante a lot in the next Apple TV console iteration. Assuming they wedge in a much higher end GPU and a lot more RAM into the Apple TV, they could easily match the specs of the Nintendo Wii U, but perhaps not yet approach the PS4… it will take quite a bit more effort by Apple to match Sony. For Apple, the door for the console market is quite clearly open. For Microsoft, the door is quickly closing.
Yes folks, the Xbox is officially a dead platform. With this integration announcement, this is the Xbox’s final death knell.
If you are considering the purchase of a new gaming console, you should steer clear of the Xbox One unless you really enjoy buying into dead gaming platforms.
In recent months, I’ve visited several corporate events. One thing I find that is becoming increasingly common place is the way food is being described at these events. Not only is this a disturbing trend, it’s amazingly discourteous to the attendees. Let’s explore.
If you’re an event planner and you put the word Dinner on your invitation, you need to serve an actual full sit down dinner meal. So, whether that’s catered from a buffet style table or directly from the kitchen of a restaurant using a menu, a full sit down meal is what your guests are expecting when you use the word Dinner. However, DO NOT use the word Dinner on your invitation and solely serve appetizers, finger foods and small plates. Unfortunately, this is becoming an all too disturbing trend in event planning.
Appetizers, Small Plates and Finger Foods
When guests attend your sponsored event at dinner time (6-10PM), you need to feed them some kind of meal… especially if they’re paying you for the event. There is nothing worse than showing up for an event only to find out that the food consists of small fried unhealthy average to low quality food. Your guests attend your event not only for whatever the event represents, they attend for the meal as well.
If you have no intention of supplying a meal and you only intend to supply small appetizer plates, then you need to let every guest know that in advance. Stating this on your event notification is sheer common courtesy. It might dissuade some attendees from attending by making this notification, but that’s better than having your guests walk in the middle of your event. Not only will they walk, they will never attend another one of your events due to your stunt. Tricking people into a Dinner only to serve them appetizers is not only a low thing to do, it’s just not cool. Your guests are like everyone else, they want to eat a healthy meal not a bunch of fried foods. In fact, when you preempt their dinner time with your event, they are expecting to eat dinner there. So, don’t abuse that expectation and serve them a crap meal.
When you send out your invitations, be honest with your guests. If you only intend to serve appetizers and small plates, kindly state that on the invitation. It’s not only courteous to your guests, it lets them know exactly what to expect when they get there. It also allows your guests to make an informed choice whether to attend your event and how to plan their meals. There is no point in letting your guests think they’re about to be served a meal and then serve them tiny hors d’oeuvres all night. Doing this is a sure fire way to make your guests realize just how cheap your event is.
Don’t lead your guests into your event and then pull this kind of stunt. This will completely backfire on you and your organization. In other words, don’t expect those people to ever attend again or indulge in whatever your company has to offer.
I fully understand why it happens. I do. You’re at the run of your event and this is your ‘last thing’ and your budget has run out. So, the best you can afford is appetizers. Fine, let your guests know that this will be an appetizer only event. And specifically, if it’s roaming appetizers (i.e., people carrying them around the venue), you need to let your guests know that too. Roaming appetizers typically mean some of your guests will get an unfair share of food and other guests will get very little.
In fact, if you can at all avoid roaming appetizers, do so. Roaming appetizers do not at all help your party. Sure, it looks cool to have the staff roaming around with plates. Let’s be honest, it’s not the best way to serve your guests their food. Sure, you can start off with a couple of roaming appetizers, but then have the rest brought to tables where guests can serve themselves.
If you do intend to serve appetizers all night, then make damn sure you serve enough for every person at that event at least three times over. You also need to make sure the kitchen has enough to serve the most popular item at least 5 times over. In the end, your appetizer only event might actually cost you more than if you had just served a more satisfying meal.
Event Planning and Courtesy
If you’re in the event business, you need to understand just how discourteous it is not to inform your guests of the venue, the types of foods that will be served and how and when they will be served. If your event is short, is planned after the dinner hour, and you make no mention of food or dinner, then people won’t assume they will be fed a meal. This is a perfectly fine expectation to set. Just make sure to set the right tone regarding food when sending out your invitation. Don’t rope people into an event by making them think they’re going to get a dinner and then serve them a small handful of finger foods.
I don’t know what this trend is all about, but it needs to stop. It’s probably one of the worst trends I’ve seen recently in party planning and it’s definitely one of the worst if you want your guests to actually listen to what you have to say. That even assumes your guests stay along enough to hear your message.
In so many cases today, common courtesy is entirely dead. More and more, I see event planners playing this game. This is not a game that will win anyone over to whatever it is your event is supposed to represent.
Don’t let your event become a victim of this huge event fail.
This rant will be relatively short and sweet. I recently upgraded my iPhone to iOS 9.1. Not only were there some stupid issues around their new and improved upgrade process, iCloud backup is entirely broken. Let’s explore.
Apple has introduced an upgrade after-hours process. What that means is that you need to agree to some terms and then the iPhone will upgrade between 2AM and 4AM as long as your phone is plugged in. I thought, “yay” until I got the agreement screen at which time I promptly yelled, “what the hell?”. Let me explain…
Apple forces on top of all else this automated upgrade agreement screen. It even disables the home button so you can’t get out of that screen by accidentally pressing the home button (like that would ever happen). That means you’re firmly planted on that screen (or so it seems). Anyway, on the agreement screen, you have to type in your Apple login credentials to verify you and to help you with that process, the iPhone conveniently pops up an on-screen keyboard like it typically does. Except, the Apple developers forgot one crucial detail. They forgot to give you a way to get rid of the keyboard when you’re done. Pressing the Enter button at the bottom right of the keyboard does absolutely nothing. The keyboard remains firmly planted on top of, you guessed it, the submit button. This means you cannot press the submit button… and, you can’t press the home button… and, you can’t do anything else.
So, now you’re literally stuck. You can’t press the submit button to complete the action and you can’t get out of this screen, or so it seems. I decided to take matters into my own hands. I pressed and held the power button until the Slide to Power Off slider appeared. Lo and behold, doing this actually made that screen go away. This entire debacle should have been my warning. But noooo. I didn’t listen to that little voice saying not to upgrade now.
Can’t use Automated Update
So now that I forced my way out of that screen with the power button, there is no way to go back in and resume the process. You’re probably wondering why I might want to do that? I had planned on hooking up a bluetooth keyboard to the phone so that on screen keyboard would not present. This would allow me to enter the data and then have access to the submit button, but noooo. Can’t make it that easy now can we Apple? So, I performed the upgrade in the normal way, by going into Settings=>General=>Software Update and used the standard method.
iCloud backup and 9.1 fail
To a lesser degree, I had this same problem in 9.0.4 (or whatever the last 9.0 version was). When I attempted to backup my phone to iCloud, for whatever reason the iPhone decides to back up every app on your phone by default. Mind you, I have several gigs worth of apps on my phone on top of the 15G or so of images/videos in my library. I spent a good day working on getting my iCloud backup working on 9.0.x. It took me the better part of several hours working through stupid Settings app bugs just to get all of my apps excluded from backups. Let’s understand that Apple requires you to manually disable each and every app separately from being backed up. Let’s also understand that in order to do so, each time you click to green slider to the OFF position, you have confirm a popup that asks ‘Turn Off and Delete’ for every single app separately. Let’s consider that my phone has hundreds of apps installed. So many apps, in fact, that Settings crashes about 1/4 of the way through the ‘Turn Off and Delete’ confirmation banners. It’s an arduous task at best and it’s frustrating and aggravating at worst.
Yet, rolling into 9.1, Apple promptly reverts everything I spent 1-2 hours doing and now defaults back to turning every app ON (see left image) for backup yet again. How do I know? I get that very annoying ‘Not Enough Storage’ notification on my lock screen. I spent valuable time setting all of that up and Apple promptly forgets my settings. The very definition of bad user experience (UX). Instead, this time I can’t even stop the backups of any apps. Apple only gives 5GB of data storage for free. I had all of my devices comfortably making backups on iCloud using maybe 3.1GB total (4 devices), after the excruciatingly aggravating task of finally excluding all of the unnecessary crap that Apple insists on including. Perfect… until 9.1.
Now, I’m in a catch 22. I can’t make a successful backup because iOS continually resets all of my apps and forces me to back up everything to the iCloud the first time. Yet, iOS won’t allow me to change settings to deselect the apps because it must have a successful backup first. FAIL. You can go try to deselect apps, but that’s all for show. It doesn’t actually work. Oh sure, the green ON buttons turn OFF, but it’s not as if that actually works. It doesn’t respect that those apps are now OFF and the backup fails. Once it fails, all of those buttons you’ve spent tons of times clicking to OFF will all be automatically reenabled after the backup failure.
I have no idea what Apple was thinking here, but they clearly had their heads in the iClouds. This problem has gotten progressively worse with each release and has culminated in iCloud backup being entirely unusable unless you feel the urge to spend at least $1/mo for 50GB of storage so you can work around Apple’s stupid bugs. I have no intention of working around any developers bugs by spending money. Either provide workable functionality or don’t. But, there is no way I will ever spend money to a company to work around bugs in software. Apple, if you really want to force us to pay you to get more than 5GB, then just charge us up front for any space issued. Don’t beat around the bush by introducing bugs that make the freebie you’ve given become worthless. Let’s just be honest here.
If this is about spending yet more money with you to get people to buy into your iCloud storage, then just tell us that’s what you want. Don’t force us to go buy more because you want to force everything on our phones to back up. That’s not how you do it. Just change the terms and send everyone a notice that the 5GB storage you’ve issued us is no longer free and at the end of the month you lose it or you pay for it. Just tell the consumers what you want. You don’t need to do it by introduction of bugs that forces phone owners to backup everything on their phone.
In this day and age when Google is giving practically terabytes of storage for free, Apple can only afford 5GB a month? Really? How much money does Apple make off of their products and they’re going to be that stingy with storage? On top of that, they force you to backup your entire 16/32/64GB phone over to iCloud. Not only is that stupid from the 5GB free perspective, it’s just asinine that I can’t control my bandwidth to this service. Seriously, I don’t want to send over 10-20GB of data across my network bandwidth. I want to control what I send and how much I send. Since I can no longer do that…
Buh Bye iCloud Backup.. it was nice knowing ya!
I’m done with iCloud backup. Not only is it stupidly designed, what real purpose does it serve at 5GB? I can backup my entire phone’s contents on iTunes on my local machine(s) as many times as I wish. There are no bandwidth constraints or disk space issues. Yet, I can barely backup my contacts on iCloud at 5GB. I have no intention of dropping $1/mo to get to 50GB, which is still only a pittance, let alone $10/mo for 1TB. Who knows how secure the data really is in iCloud? One breach and Apple will be run out of town on a rail.
I’m tired of dealing with Apple’s stupid developers who can no longer code their way out of a paper bag. I’m tired of dealing with bugs that shouldn’t even exist on a device that used to be the most intuitive device built. Now it’s a device that is merely following behind Android’s, ahem, innovation. So, I’ll happily head back to the time before iCloud existed. I’m done with that service for backups. I prefer to keep my backups local anyway. Buh Bye iCloud backups.
Apple, figure it out !
A business is as good as the trust it practices. Trust is a crucial element in gaining new business. If prospects cannot trust you or what you offer, that your business is genuinely there to help your customer, that you will provide a high quality service, your business will never succeed. Trust is critical to business success. Let’s explore.
Recently, you may have heard about the H+ Holus project on Kickstarter. Its premise is to create a display device that can provide a wide variety of viewing angles. Some words used to describe the device include ‘holographic’, ‘holographic experience’ and ‘3D’. From the link above, the description states,
Holus provides a blend between the digital and real world by converting any digital content into a 3D holographic experience
To visually get the point across, H+ uploaded some CG representations of what the finished product might look like… including this video….
By Day 3 of this Kickstarter project, the project had already been funded the amount of $200k CAD. So here’s where things get a little dicey with both this project and Kickstarter when complaints begin to roll in. At the end, the Holus project raised $297,790 CAD. Some sites are already asking if the Holus is the most expensive scam in Kickstarter history. Reddit readers state these grievances of the Holus device.
Kickstarter’s rules are clear on misrepresentation. In the above video, it is clearly shown that as the camera moves, so does the 3D of the imagery. With Pepper’s Ghost and a flat screen, this is not possible which misrepresents the capabilities of this device. In other words, Kickstarter doesn’t allow realistic 3D rendered concept photos or videos as part of the project. Including photos of the prototype or drawings of the concept is perfectly fine. However, 3D realistic images depicting a concept are not acceptable and Kickstarter’s rules prohibit the use of such imagery.
We all know what these are. They’re basically your flat screen TV with shutter glasses. They’re cumbersome to use, give you headaches and, in general, are mostly a novelty. Yet, this is the state of 3D displays in 2015. No, we do not yet have floating displays such as what’s shown in Minority Report or Avatar. These displays, if even possible, are years away from becoming reality. Yet, here we are on Kickstarter with a small company claiming they’re about to produce a 3D Holographic display. Frankly, it’s not possible. What Holus offers is no better than Pepper’s Ghost.
Pepper’s Ghost is a technology that dates back to 1862 and is named after John Henry Pepper who discovered the illusion. A Pepper’s Ghost display has no relationship to holograms or holography, further misrepresenting the display. What Holus offers is a flat screen reflected off of a transparent surface. Because the screen located in the roof of the cabinet is flat, it’s definitely not 3D (without using glasses). Worse, there are already devices like this available on Amazon right now for the iPhone for $10.99. Visit Amazon and compare.
Whether the H+ folks intended to deceive or were naïve about what they could show on Kickstarter, it doesn’t really matter from a fraud management perspective. The listing violated Kickstarter’s rules. Yet, Kickstarter did nothing to stop or prevent this listing from continuing. In fact, it seems that Kickstarter even awarded staff pick to this project at some point. When this listing was brought to Kickstarter’s attention for misrepresentation, they ignored the warnings and allowed the project to fund anyway.
As a CEO, it is important to maintain trust with all of your customers. If you don’t attempt to maintain that trust, your business is hopelessly lost. Case in point… Kickstarter CEO Yancey Strickler leaves a comment on Joanie Lemercier’s ‘covering up a scam’ blog article after she and several others unsuccessfully attempt to bring this misrepresented project to the attention of Kickstarter. Strickler’s comment is defensive and deflecting. Here’s what Strickler has to say (full comment below):
Hi Joanie —
Yancey from Kickstarter here.
I’m responding, in part, to thank you for the attention you’ve paid to the Holus project. We’ve seen a lot of debate and strong feelings around the project, and we’ve heard a lot of questions about our policies and how we enforce them. I’d love to clear up a few things about how we did so in this case.
Part of the issue we’ve seen with this project revolves around words like “hologram,” “holographic,” and “holographic experience,” which people have come to use in so many different colloquial ways. Some of our most-discussed “holograms” — Tupac Shakur’s appearance at Coachella, CNN’s election-night guests — aren’t holograms at all. Even Microsoft bills its HoloLens as a holographic product. There’s an odd lack of clarity involved in what many people mean and understand when they say the words.
So in this case, our approach was to focus in on how Holus actually worked. We asked the Holus team to post an update that demonstrated, clearly and openly, exactly what they were working on. They responded with a public update that outlined the technique they use. That update was emailed to backers of the project, to help make sure everyone involved was fully clear on what they were supporting and what they could expect.
Then there’s the question of our rules for hardware projects. First, we require creators to show prototypes of their work. Second, we prohibit them from using photorealistic renderings.
Holus satisfied the first rule, posting a number of demo videos and documentation showing working prototypes. But when the project originally launched, it included CGI renderings. We informed them that this was strictly prohibited; they promptly removed the material. They also emailed backers to clarify their process, including a video demonstrating their iterative prototypes.
And last, there’s the question of the staff pick. Holus was originally selected as one, until we spotted and received reports about CGI renderings. We immediately removed the staff pick status, and asked the Holus team to remove the badge they’d added to their project image. (Staff pick badges aren’t a part of our system; we don’t create them or provide them. Actually, we strongly advise creators not to use them at all.) They promptly did so.
In other words, the project conformed to our stated rules, added more information on request, and made a transparent, good-faith effort to thoroughly inform backers about the nature of their work. Based on that, we continued to monitor it, but allowed it to remain on the site. The question then became: were people interested in backing it?
And this is the part where you — and the broader Kickstarter community watching these projects — become invaluable. One of the reasons Kickstarter uses all-or-nothing funding is because it gives everyone involved in a project time to really research what the creators are doing, discuss it with others, and come to a collective decision about whether it’s still worth supporting. Ultimately, it’s backers who decide what gets funding, not us.
That’s why we’re always grateful to anyone who joins in the public debate about projects, asks tough questions about the claims they’re hearing, and shares their expertise with other backers. That kind of discussion is crucial, especially when it comes to new technology. It helps our Integrity team monitor projects for problems or violations of our rules — as we did throughout the Holus campaign. It helps backers vet ideas and make the most informed decisions possible. It holds creators to a high standard, and helps them build stronger communities. It does all these things no matter what action Kickstarter winds up needing to take, and whether projects succeed or fail.
And that’s why I’d like to thank you — and to say that, if you’ve chosen not to get involved in any more projects, we’re sad to hear it. The role you played in this one is incredibly important. Members like you are welcome in this community any time: you make things better for everyone involved.
This is not the type of diatribe I expect to hear from a CEO. CEO’s are the top agent of the company. They are the person who investigates wrongdoing and the person who puts a stop to it. No where above did Yancey even mention investigation, taking the strictest action or in doing anything to prevent such an occurrence in the future. Sure, they requested the prohibited content removal, but only after the project was already mostly funded. Kickstarter also didn’t apparently require full disclosure of this content removal to the backers.
Instead, he defends the project and states that it is the backer’s responsibility to post meaningful discussions, debate the project and then choose or not choose to back based on these comments. That’s all well and good until Joanie points out in a later blog post that in among other behaviors by Kickstarter to ignore the project and let it proceed, Kickstarter also
When Kickstarter deletes comments that could help backers make informed decisions, that ultimately means that Kickstarter no longer respects the backers and is in it to make sure the project succeeds whether it’s a real project or not. This also means that Kickstarter is in it for the money they will get from the project rather than protecting backers from fraud. This is a serious breach of trust and one that should resonate to every backer who has ever backed a project at Kickstarter.
In fact, Joanie points out all of the trust related issues around this Kickstarter project:
– YOU DID NOT REPLY to the official ‘reports’ made from day 1 (except email auto-replies).
– YOU DID NOT LISTEN to the experts: Jason Sapan has been making real holograms in NYC for over 40 years, he warned you about the fraud.
– YOU DIDN’T CARE TO COMMENT the 3 in-depth articles (1 – 2 – 3) written by Raphaël de Courville about his investigations on the scam.
– YOU DELETED the embarrassing questions asked in the project comments (see screenshots).
– YOU DID NOT MODERATE messages from suspicious accounts (1 – 2) and Holus partner comments (1) who broke another rule.
– BACKERS WERE NEVER INFORMED about the replacement of prohibited CGI and removal of staff pick status.
There were probably even more behaviors not documented here, but these are enough to show that even though Kickstarter was made aware of the project early in its life, Kickstarter ignored it all and even colluded in making sure the project appeared to be legitimate.
Even Yancey’s comment to Joanie attempts to justify the above actions in an obtuse fashion.
Business Don’t — Don’t allow fraud on your service
This is probably one of the biggest business don’ts I’ve ever documented in this series. You don’t do what Kickstarter did. If you establish rules by which the community must follow, then you need to ensure they are enforced regardless of outcome. Even if you stand to lose 20% of that 200k or whatever Kickstarter’s commission is, that is chump change compared to the trust you’ve lost from your community and the possible legal ramifications you face (which I guarantee will cost you more money than any commission you’d make from the fraud). Your community keeps you in business. For this reason, this trust case is worth studying. It’s worth realizing what not to do when running your business.
In Kickstarter’s case, the appropriate action would have been to delist and refund all backers before the project closed. Then, request the project owner to relist the project using drawings or other imagery that doesn’t violate Kickstarter’s terms… instead of silently requesting the images be removed without letting the existing backers know… instead of removing key discussions from the project to inform backers of what this project really is… instead of ignoring emails ultimately saying that the project is fraudulent.
Fraud is a very real possibility anywhere and everywhere, especially on crowdfunding projects. Fraud is intentional misrepresentation of something. It’s against the law in the US and the US government investigates and takes legal action against those who commit fraud against buyers. Allowing fraud to exist on your own web service and then doing nothing about it once you become aware is collusion and makes your business as much liable as the person who set up the listing in the first place. The one thing you cannot know is intent and intent is the difference between innocent misrepresentation and outright fraud. As a business, you must error on the side of caution and assume the intent is intentional misrepresentation which means taking the strictest action possible by forcibly removing the offensive content from your site.
Were someone to bring legal action against Kickstarter and H+ for the alleged fraud of this project, there is definitely enough evidence that Kickstarter could be held liable and culpable in this activity.
Enforcing Business Rules
Once you establish business rules by which your clients must abide, you need to absolutely enforce those rules by the strictest of actions in every case. If you allow even one client to slide by the rules, your business could end up in court. If you are on the other end of a Kickstarter project and you choose not to deliver on your backer rewards, the US Government will come after you. Fraud is a federal crime and can lead your business into a lot of federal legal problems. Ed Nash found this out the hard way when his company, Altius Management, failed to deliver the $25k Kickstarted funded Asylum card game in 2012.
Failure to provide the necessary level of trust through enforcement of your rules could lead your business into bankruptcy. In this case, Kickstarter’s woes are just starting. How this all ends for Kickstarter is yet to be known, but it’s probably not going to end well. How this ends for H+ and the Holus device is yet to be seen, but delivering a Pepper’s Ghost to backers will likely lead to outrage.
All things must come to an end, some sooner than others. Google+ is now officially dead and being withdrawn from Google’s product suites one at a time starting with YouTube. To Google I say, thank you.
Good riddance to bad rubbish
I’m not saying that Google+ wasn’t well conceived, it just wasn’t well designed. As with a lot of Google’s products, they are created with the best of intentions, but the actual deployment of the idea leaves a lot to be desired. Google+ was definitely one that falls into the leaving-lots-to-be-desired category. It’s sad too because had Google done it right, they could have overtaken Facebook.
Instead of turning Google+ into a system that was actually useful, they used it as a back end single-signon product. Meaning, instead of being actually usable as a social platform to meet and discuss cool things with people you didn’t know, it ended up being just another single-signon tool. Yet another profile to be managed in thousands of other profiles. Not only that, they tied it into every product in the Google chain. This meant that in order to use any other Google product, you were forced to sign up for a Google+ account whether you used it or not.
The Real Problem? YouTube
Google+’s main bane was YouTube. Once Google got it into their heads that this was the end-all-be-all platform, they integrated it into YouTube in a way that made YouTube practically impossible to have discussions any longer. So, you would watch a video and then try to comment. In some cases you could, in other cases you couldn’t. The Reply link was sometimes there and sometimes not. I realize the reason why. It had to do with Google+ permissions. If the user didn’t allow people outside the ‘circles’ to comment, their thread was closed. This made it almost impossible to have decent conversations with people. Additionally, all of the old YouTube comments prior to the Google+ integration were entirely closed. You couldn’t comment on these at all (even if they were a month old). Frustrating.
A Social Platform?
Hardly. While Facebook isn’t the best at being a social platform, it is still a whole lot better than Google+ ever was. In fact, Google+ was so convoluted, you’d sometimes get comments from YouTube, sometime from Google+ and sometimes from both in your inbox. There was no rhyme or reason as to why it was this way. It just was.
I know what Google was trying to do here, they just didn’t do it well. Their version of a social platform was so all-over-the-place that it just wasn’t fun to use. It was even harder to find people on it, though they tried to make it easy through the Google contacts and circles. But, it just wasn’t easy or fun to use.
Google’s overreaching TOS
Worse, violating Google+’s terms and conditions could get your Google account closed, no ifs, ands or buts about it. If you valued your Google account, you really didn’t want to muck with Google+ for fear of writing the wrong thing and triggering the wrath of Google down on your account. With Facebook, no problem. If your Facebook account is closed (not likely), it wouldn’t affect your email accounts or any thing else in Google’s network. With Twitter, also no problem. If either of these social accounts are closed, it’s an inconvenience. If your email account closes, that’s a major problem.
Tying this supposed social platform to all of Google’s terms meant you were very limited in what you could say or do without accidentally triggering the wrath of the Google admins. If you did manage to trigger the wrath of the Google admins and they closed your account, there was no easy appeals process. It was simply better to play it safe than endanger your email account. It was far easier to participate in Twitter and Facebook and not worry about that problem.
At best, Google+ was an unnecessary idea that didn’t need to be realized. In fact, for far too long Google has been distracted. Distracted with Android, distracted with Google+, distracted with Gmail, distracted with Google Apps, distracted with Postini, distracted with Blogger and distracted with Ad Words. It’s not that these other platforms aren’t worth it to the people who use them, it’s just that Google’s bread and butter is still Search. But, what of Search? When was the last time Google really made any innovations around search or in making searching better? Not recently. The last innovation to Search was Ad Words and that was less about innovation and more about monetizing it. That was also a very long time ago.
It’s time for Google to shed many of these silly distractions and get back to their core business… Search. Let’s get rid of these unnecessary distractions like Google+ and shed the baggage that has been encumbering Google as of late. Until Google can really focus on its core products, it will continue to flounder with these dead and dying products like Google+.
It’s long overdue for Google to kill off some of these useless unnecessary products and I’m glad to see that Google+ is the first to go. Perhaps Google is now on its way to recovering from this string of recent bad decisions it has been making. Though to see this, we will have to wait as only time will tell.
For now, I say with passion, “Good riddance to bad rubbish. Goodbye Google+.”